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Cookies

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In order to optimize the website in terms of system performance, usability and providing useful information about services, Kolektor Etra d.o.o. automatically collects and stores information in log files.

Cookies

In order to optimize the website in terms of system performance, usability and providing useful information about services, Kolektor Etra d.o.o. automatically collects and stores information in log files. These files include user’s Internet Protocol (IP), browser type, language preferences, operating system, Internet Service Provider (ISP) and date/time of visit.

Kolektor Etra d.o.o. uses this information to effectively manage webpages to find out more about user behavior across the entire website to analyze trends and gather demographic information about the users. The collected data can be used to target advertising or marketing messages based for example, on user’s location and/or browsing habits.

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Websites, e-mails, web services, advertising and interactive applications can use cookies to optimize the service.

What is a cookie?

Websites, e-mails, web services, advertising and interactive applications can use cookies to optimize the service.

A cookie is a small file containing a sequence of letters and numbers, which is loaded on the user’s terminal equipment (such as computer, mobile device, etc.) when the user visits the Kolektor Etra d.o.o. website (Kolektor Etra d.o.o. sends the cookie browser file to user’s computer hard drive). This file allows Kolektor Etra d.o.o. website to recognize user’s devices when a connection between server and browser is established. Kolektor Etra d.o.o. uses cookies mainly to make the browsing experience more efficient and enjoyable. Cookies are also used in order Kolektor Etra d.o.o. can learn more about user’s habits in improve their user experience.

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Kolektor Etra d.o.o. can use the following types of cookies.

What kind of cookies does Kolektor Etra d.o.o. use?

Kolektor Etra d.o.o. can use the following types of cookies:

Session cookies are stored only temporarily during a browsing session and are deleted from the user’s device when the browser is closed. These cookies are essential in order to of the Kolektor Etra d.o.o. website;

Persistent cookies are saved on your computer for a fixed period (usually a year or longer) and is not deleted when the browser is closed. Persistent cookies are used where we need to know who you are for more than one browsing session. For example, Kolektor Etra d.o.o. use this type of cookie to store your preferences, so that they are remembered for the next visit.

First party cookies are set by the Kolektor Etra d.o.o. website and can only be read by this site. Websites use these cookies to store information that will be reused the next time a user visits a website;

Third party cookies are set by a different organization to Kolektor Etra d.o.o. website, for example third party analytics company who sets their own cookie to perform this service.
You can read more about the cookies at http://www.allaboutcookies.org.

If user’s permission is required for a certain cookie, Kolektor Etra d.o.o. will ask for permission before setting the cookie on a device (computer).

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Kolektor Etra d.o.o. website informs user about setting the cookies on user’s device (computer) but the user is given the opportunity to decline cookies.

Tracking and analyzing

Kolektor Etra d.o.o. uses analytical software Google Analytics to continuously optimize its marketing communications on their websites, which uses cookies for the purpose of analyzing traffic (counting visitors, browsers and keywords identification used to access the website, problems with navigation). Kolektor Etra d.o.o. website informs user about setting the cookies on user’s device (computer) but the user is given the opportunity to decline cookies.

This allows tracking of user’s online behavior; cookies store information about how users use website, including the number of displayed pages, where user comes from (geographical location), time of visit and number of visits in order to improve the website and ensure a better experience for users. This data is collected through tracking cookies. Obtained information is anonymous and is not linked to any personal data. Kolektor Etra d.o.o. doesn’t share this information with any third party for their independent usage. If user declines these cookies, no information is stored.

By the law technical storage of data or access is allowed for the sole purpose of transmission of the message over an electronic communications network, if it is necessary for providing service of information society which user explicitly requests. For that purpose Kolektor Etra d.o.o. uses session cookies and cookies to count number of visitors; cookies expire after they are no longer necessary to achieve their purpose or with the end of the session.

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The user is able to accept or decline all cookies on all websites, but most browsers will automatically accept all cookies.

Controlling and deleting cookies and similar technologies

The user is able to accept or decline all cookies on all websites, but most browsers will automatically accept all cookies. The user can block cookies by changing settings in his browser. Instructions for changing settings can be found in Help section of each browser or at http://www.allaboutcookies.org. If cookies are disabled some features or the whole website may no longer work correctly.
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